Over the past few days we have received several small payments by card to non-existent business rates accounts. Usually for less than £2, they were spotted when they went into suspense. The account numbers used passed a basic validation test, but were not real.
The suspicion is that the transactions are to test whether stolen or cloned cards are still active before making more expensive purchases elsewhere.
We would like to help prevent fraud against the owners of the cards.
Have other councils experienced the same problem? Have you found a way of assisting the card owners?